Do you do more than weddings?

Yes! We rent dishes, table settings and accessories for rehearsal dinners, baby showers, birthday parties, bridal showers, dinner parties, corporate events and who doesn’t love a good theme party! You name the occasion and we are here to help you set a fabulous, unique table.

 

Can I come and see your inventory?

Of course! We have a warehouse in El Cajon, contact us and we can schedule an appointment for you to check our inventory.

 

How does it work?

We schedule a consultation (in-person/phone/email) to discuss your event needs. You choose your rentals, we’ll select the pieces and deliver. We can also set up/breakdown and style for an additional fee.

 

What do you charge for delivery?

Delivery pricing depends upon the distance traveled, size of your order and times of delivery and pick-up. We carefully package delicate items to ensure they arrive safely. 

 

Do you ever allow pick-ups at your warehouse?

Occasionally we allow smaller orders to be picked up at our warehouse on a case by case basis. We charge a $20 pick-up coordination fee for this service.

 

What does the price include?

Our rental rates include the rental of the item, everything packaged for safe delivery or pickup and the hand washing of the returned items.

 

How long do I have the rentals?

Our rental rates typically cover a 24 hour period. We do make adjustments and exceptions based on the needs of our clients. Delivery/pick up is day of the event, return is one day after the event (earlier return can be accommodated at no additional charge).

 

How do I reserve my date?

A non-refundable deposit of 50% of your rental order is due upon booking and along with a signed rental contract will secure your order. The balance of the rental charge, delivery charges, any styling fees and a fully refundable damage deposit is due 14 days before your event.

 

Can I make changes to my order once I book?

Sure! We accept changes to all orders up to 14 days before your event date. All changes are subject to availability and your order total may not drop below your deposit amount or rental minimum.

 

Do you have a rental minimum?

We do, our minimums depend on your event location, email us for more information.

 

If it breaks, what happens?

Not a problem. We clearly state in our contract that if an item is irreparably damaged or lost, we charge four times the rental cost of the broken item to replace it. Any damage charges will be deducted from your damage deposit and the balance returned to you.

 

How do I care for the rentals?

Our china is fragile and should not be placed in the dishwasher or heated. Before being returned to Not My Dish, the dishware, glassware or flatware must be scraped of food particles (rinsed if possible), emptied of liquids and packed in the crates in which they were delivered or the client will have to pay an extra cleaning fee. All teacups must be thoroughly rinsed with no remaining tea or coffee remnants inside–this stains our valuable cups!


If we haven’t answered your question here, please email or call and we would be happy to answer it!